.trabajo { padding: clamp(40px, 6vh, 80px) 0 clamp(110px, 16vh, 180px); }
.trabajo-cabecera { max-width: 760px; }
.trabajo-cabecera .texto { margin-top: 22px; }

.agente { display: grid; grid-template-columns: minmax(0, 5fr) minmax(0, 7fr); gap: clamp(32px, 5vw, 80px); align-items: center; margin-top: clamp(80px, 14vh, 160px); }
.agente:nth-of-type(even) { grid-template-columns: minmax(0, 7fr) minmax(0, 5fr); }
.agente:nth-of-type(even) .agente-texto { order: 2; }
.agente-tag { font: 500 13px/1.3 var(--t-dato); letter-spacing: .02em; color: var(--tinta-2); display: flex; flex-wrap: wrap; align-items: center; gap: 10px; }
.agente-tag span { font: 600 12px/1 var(--t-texto); padding: 5px 10px; border-radius: 99px; border: 1.5px dashed rgba(15, 42, 74, .3); color: var(--tinta-2); }
.agente h3 { margin-top: 16px; font-family: var(--t-display); font-weight: 600; font-size: clamp(30px, 3.2vw, 46px); line-height: 1.02; letter-spacing: -0.03em; max-width: 16ch; }
.agente .texto { margin-top: 18px; }

.agente-escena { position: relative; height: 600px; border-radius: 28px; background: var(--tinta); overflow: hidden; isolation: isolate; display: grid; place-items: center; }
.agente-escena::before { content: ""; position: absolute; inset: 0; z-index: -1; background-image: linear-gradient(rgba(126, 157, 255, .08) 1px, transparent 1px), linear-gradient(90deg, rgba(126, 157, 255, .08) 1px, transparent 1px); background-size: 40px 40px; }
.escena-tag { margin-top: 10px; font-size: 11px; color: #5F6F86; text-align: center; }

.chat, .charla, .gficha, .crm, .busca, .para-ti { background: rgba(255, 255, 255, .94); color: var(--tinta); border: 1px solid rgba(255, 255, 255, .6); box-shadow: inset 0 1px 0 rgba(255, 255, 255, .8), 0 30px 60px -24px rgba(0, 0, 0, .55); -webkit-backdrop-filter: blur(20px) saturate(1.4); backdrop-filter: blur(20px) saturate(1.4); }

.para-ti { position: absolute; right: 22px; top: 22px; z-index: 3; display: grid; gap: 2px; width: 196px; padding: 14px 16px; border-radius: 16px; font-size: 13px; opacity: 0; transform: translateY(-10px) scale(.96); transition: opacity .45s var(--ease-out), transform .45s var(--ease-out); }
.para-ti small { font: 500 11px/1 var(--t-dato); color: var(--real); letter-spacing: .04em; text-transform: uppercase; }
.para-ti strong { margin-top: 6px; font-family: var(--t-display); font-size: 17px; }
.para-ti span { color: var(--tinta-2); }
.para-ti .ok-chip { position: relative; margin-top: 10px; justify-self: start; padding: 7px 14px; border-radius: 10px; background: var(--tinta); color: #fff; font-weight: 600; transition: transform .16s var(--ease-out), background .25s; }
.para-ti .ok-chip::after { content: ""; position: absolute; inset: -4px; border-radius: 13px; border: 2px solid var(--real); opacity: 0; }
.para-ti.esta { opacity: 1; transform: none; }
.para-ti.esta .ok-chip::after { animation: llamada 1.4s var(--ease-out) infinite; }
.para-ti.pulsado .ok-chip { background: var(--ok); transform: scale(.96); }
.para-ti.pulsado .ok-chip::after { animation: none; }
.para-ti.fuera { opacity: 0; transform: translateY(-6px) scale(.98); }
@keyframes llamada { 0% { opacity: .8; transform: scale(.95); } 70%, 100% { opacity: 0; transform: scale(1.2); } }

.chat { width: min(380px, 86%); border-radius: 26px; padding: 14px 14px 10px; }
.chat-cab { display: flex; align-items: center; gap: 10px; padding: 2px 4px 12px; border-bottom: 1px solid var(--linea); }
.chat-cab strong { display: block; font-size: 15px; }
.chat-sub { display: block; font-size: 12.5px; color: var(--tinta-2); }
.chat-avatar { display: grid; place-items: center; flex: none; width: 36px; height: 36px; border-radius: 50%; background: var(--tinta); }
.chat-canal { margin-left: auto; font-size: 11.5px; font-weight: 600; padding: 4px 9px; border-radius: 99px; background: rgba(11, 107, 68, .1); color: var(--ok); }
.chat-cuerpo { position: relative; height: 400px; overflow: hidden; margin-top: 10px; border-radius: 16px; background: #EDEBE5; }
.chat-lista { list-style: none; margin: 0; padding: 12px; display: flex; flex-direction: column; gap: 8px; transition: transform .5s var(--ease-out); }
.msg { max-width: 82%; padding: 8px 11px 7px; border-radius: 14px; font-size: 13.5px; line-height: 1.38; opacity: 0; transform: translateY(8px) scale(.98); transition: opacity .35s var(--ease-out), transform .35s var(--ease-out); }
.msg.in { opacity: 1; transform: none; }
.msg.cli { align-self: flex-start; background: #fff; border-top-left-radius: 4px; transform-origin: left bottom; }
.msg.age { align-self: flex-end; background: #DCE6FF; border-top-right-radius: 4px; transform-origin: right bottom; }
.msg time { display: block; margin-top: 2px; text-align: right; font-size: 10.5px; color: #5F6F86; }
.msg.age time::after { content: "✓✓"; margin-left: 5px; color: var(--real); letter-spacing: -2px; }
.msg.escribe { display: flex; gap: 4px; padding: 11px 13px; }
.msg.escribe i { width: 6px; height: 6px; border-radius: 50%; background: #5F6F86; animation: puntos 1s infinite; }
.msg.escribe i:nth-child(2) { animation-delay: .15s; } .msg.escribe i:nth-child(3) { animation-delay: .3s; }
@keyframes puntos { 0%, 60%, 100% { opacity: .3; transform: none; } 30% { opacity: 1; transform: translateY(-3px); } }
.pack { margin: 6px 0 2px; padding: 8px 10px; border-radius: 10px; background: rgba(255, 255, 255, .7); font-size: 12.5px; }
.pack li { display: flex; justify-content: space-between; gap: 10px; padding: 2px 0; }
.pack li span:last-child { white-space: nowrap; }
.pack li + li { border-top: 1px solid rgba(15, 42, 74, .08); }
.pack .total { font-weight: 700; padding-top: 5px; }
.pago { display: inline-flex; margin-top: 6px; padding: 6px 10px; border-radius: 9px; background: var(--real); color: #fff; font-weight: 600; font-size: 12.5px; }
.cerrada { align-self: center; margin-top: 4px; font-size: 12px; font-weight: 700; padding: 5px 12px; border-radius: 99px; background: var(--ok); color: #fff; opacity: 0; transform: scale(.9); transition: opacity .4s var(--ease-out), transform .4s var(--ease-out); }
.cerrada.in { opacity: 1; transform: none; }

.movil { position: absolute; left: 7%; top: 50%; width: 220px; aspect-ratio: 9 / 16; border-radius: 30px; padding: 8px; background: #0B1F37; box-shadow: 0 0 0 1px rgba(255, 255, 255, .14), 0 40px 70px -24px rgba(0, 0, 0, .7); transform: translateY(-50%) rotate(-4deg); }
.movil-video, .historia { position: absolute; inset: 8px; width: calc(100% - 16px); height: calc(100% - 16px); border-radius: 23px; object-fit: cover; overflow: hidden; }
.historia { background: var(--real); display: grid; place-items: center; }
.historia::before { content: ""; position: absolute; width: 130%; aspect-ratio: 1; border-radius: 50%; border: 1px solid rgba(255, 255, 255, .22); animation: girar 14s linear infinite; }
.historia-bote { width: 46%; aspect-ratio: 3 / 4; display: grid; place-items: center; animation: flotar 4s ease-in-out infinite alternate; }
.historia-bote .bote { width: 70%; height: 90%; }
.historia-txt { position: absolute; left: 16px; right: 16px; bottom: 34px; font: 600 22px/1.02 var(--t-display); color: #fff; letter-spacing: -0.02em; }
.historia-txt span { display: block; opacity: 0; transform: translateY(10px); transition: opacity .5s var(--ease-out), transform .5s var(--ease-out); }
.historia-txt span.in { opacity: 1; transform: none; }
.movil-barras { position: absolute; z-index: 2; left: 18px; right: 18px; top: 18px; display: flex; gap: 4px; }
.movil-barras i { flex: 1; height: 3px; border-radius: 3px; background: rgba(255, 255, 255, .35); overflow: hidden; position: relative; }
.movil-barras i::after { content: ""; position: absolute; inset: 0; background: #fff; transform: scaleX(var(--b, 0)); transform-origin: left; }
.movil-pie { position: absolute; z-index: 2; left: 0; right: 0; bottom: 14px; text-align: center; font-size: 10.5px; color: rgba(255, 255, 255, .8); }
@keyframes girar { to { transform: rotate(360deg); } }
@keyframes flotar { from { transform: translateY(-6px) rotate(-3deg); } to { transform: translateY(6px) rotate(3deg); } }

.charla { position: absolute; right: 6%; top: 50%; transform: translateY(-50%); width: min(330px, 52%); padding: 14px; border-radius: 22px; }
.charla-lista { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; min-height: 300px; align-content: start; }
.dice { display: grid; grid-template-columns: 28px 1fr; gap: 8px; align-items: start; font-size: 13px; line-height: 1.38; opacity: 0; transform: translateY(8px); transition: opacity .35s var(--ease-out), transform .35s var(--ease-out); }
.dice.in { opacity: 1; transform: none; }
.dice .quien { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 9px; font: 700 11px/1 var(--t-display); color: #fff; background: var(--real); }
.dice.redes .quien { background: var(--tinta); }
.dice b { display: block; font-size: 11.5px; color: var(--tinta-2); }
.dice p { margin-top: 1px; }
.destinos { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 14px; padding-top: 12px; border-top: 1px solid var(--linea); }
.destinos span { position: relative; font-size: 12px; font-weight: 600; padding: 6px 10px 6px 24px; border-radius: 99px; background: rgba(15, 42, 74, .06); color: var(--tinta-2); transition: background .3s, color .3s; }
.destinos span::before { content: ""; position: absolute; left: 10px; top: 50%; width: 7px; height: 7px; margin-top: -3.5px; border-radius: 50%; background: #A9B3C2; transition: background .3s, transform .3s var(--ease-out); }
.destinos span.prog { background: rgba(11, 107, 68, .1); color: var(--ok); }
.destinos span.prog::before { background: var(--ok); transform: scale(1.25); }
.agente[data-escena="redes"] .para-ti { top: auto; bottom: 22px; right: 22px; }
.movil-video { z-index: 1; background: #0B1F37; }
.ver-video { position: absolute; z-index: 2; left: calc(7% + 34px); top: calc(50% + 218px); display: inline-flex; align-items: center; gap: 8px; padding: 9px 16px 9px 12px; border-radius: 99px; border: 1px solid rgba(255, 255, 255, .3); background: rgba(255, 255, 255, .14); color: #fff; font: 600 13px/1 var(--t-texto); cursor: pointer; -webkit-backdrop-filter: blur(14px) saturate(1.4); backdrop-filter: blur(14px) saturate(1.4); transition: background .2s, transform .16s var(--ease-out); }
.ver-video svg { width: 16px; height: 16px; }
.ver-video:hover { background: rgba(255, 255, 255, .26); }
.ver-video:active { transform: scale(.97); }
.ver-video:focus-visible { outline: 2px solid #fff; outline-offset: 3px; }

.visor { width: fit-content; margin: auto; max-width: calc(100vw - 32px); max-height: calc(100svh - 32px); padding: 0; border: 0; background: transparent; overflow: visible; }
.visor::backdrop { background: rgba(8, 20, 38, .78); -webkit-backdrop-filter: blur(10px); backdrop-filter: blur(10px); }
.visor[open] { animation: visor-entra .35s var(--ease-out); }
@keyframes visor-entra { from { opacity: 0; transform: translateY(12px) scale(.98); } }
.visor-video { display: block; height: min(80svh, 860px); max-width: calc(100vw - 32px); aspect-ratio: 9 / 16; border-radius: 22px; background: #000; box-shadow: 0 40px 80px -30px rgba(0, 0, 0, .8); }
.visor.ancho .visor-video { height: auto; width: min(calc(100vw - 32px), 1280px, calc((100svh - 110px) * 16 / 9)); aspect-ratio: 16 / 9; }
.visor-pie { margin-top: 12px; text-align: center; font-size: 13px; color: #C9D3E3; }
.visor-cerrar { position: absolute; top: -14px; right: -14px; z-index: 2; display: grid; place-items: center; width: 40px; height: 40px; border-radius: 50%; border: 0; background: #fff; color: var(--tinta); cursor: pointer; box-shadow: 0 10px 24px -10px rgba(0, 0, 0, .6); }
.visor-cerrar svg { width: 18px; height: 18px; }
.visor-cerrar:focus-visible { outline: 2px solid #fff; outline-offset: 3px; }

.agente[data-escena="ficha"] .agente-escena { place-items: center; align-content: center; gap: 14px; }
.busca { display: flex; align-items: center; gap: 10px; width: min(400px, 86%); padding: 12px 16px; border-radius: 99px; font-size: 15px; }
.busca svg { width: 18px; height: 18px; color: var(--tinta-2); flex: none; }
.busca-txt { min-height: 1.4em; }
.busca-txt.cursor::after { content: ""; display: inline-block; width: 1.5px; height: 1em; margin-left: 2px; vertical-align: -2px; background: var(--real); animation: cursor .8s steps(1) infinite; }
@keyframes cursor { 50% { opacity: 0; } }
.gficha { width: min(400px, 86%); padding: 16px; border-radius: 22px; }
.gficha-cab { display: flex; gap: 12px; align-items: center; padding-bottom: 12px; border-bottom: 1px solid var(--linea); }
.gficha-cab strong { display: block; font-family: var(--t-display); font-size: 18px; }
.gficha-cab span { font-size: 12.5px; color: var(--tinta-2); }
.gficha-foto { width: 52px; height: 52px; flex: none; border-radius: 12px; background: linear-gradient(180deg, #E2E6EE, #CDD4E0); display: grid; place-items: center; }
.gficha-foto .bote { width: 46%; height: 62%; }
.gficha-lista { list-style: none; margin: 4px 0 0; padding: 0; }
.gficha-lista li { position: relative; display: grid; grid-template-columns: 72px 1fr; gap: 10px; padding: 9px 0; font-size: 13px; border-bottom: 1px solid var(--linea); }
.gficha-lista b { font-weight: 600; }
.gficha-lista .antes, .gficha-lista .despues { grid-column: 2; grid-row: 1; transition: opacity .35s var(--ease-out), transform .35s var(--ease-out); }
.gficha-lista .antes { color: #8A5A1E; }
.gficha-lista .despues { color: var(--ok); font-weight: 600; opacity: 0; transform: translateY(6px); }
.gficha-lista li.hecho .antes { opacity: 0; transform: translateY(-6px); }
.gficha-lista li.hecho .despues { opacity: 1; transform: none; }
.gficha-pie { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 12px; font-size: 12.5px; font-weight: 600; color: var(--tinta-2); }
.medidor { display: flex; gap: 4px; }
.medidor i { width: 34px; height: 6px; border-radius: 6px; background: rgba(15, 42, 74, .1); position: relative; overflow: hidden; }
.medidor i::after { content: ""; position: absolute; inset: 0; background: var(--ok); transform: scaleX(0); transform-origin: left; transition: transform .45s var(--ease-out); }
.medidor i.on::after { transform: scaleX(1); }

.crm { width: min(440px, 88%); padding: 16px 18px 10px; border-radius: 22px; }
.crm-cab { display: flex; justify-content: space-between; align-items: center; gap: 10px; flex-wrap: wrap; }
.crm-cab strong { font-family: var(--t-display); font-size: 17px; }
.leyenda { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; color: var(--tinta-2); }
.leyenda i { width: 10px; height: 3px; border-radius: 3px; }
.leyenda i + i, .leyenda i:not(:first-child) { margin-left: 6px; }
.l-tienda { background: var(--tinta); } .l-online { background: var(--real); }
.crm-graf { display: block; width: 100%; height: 120px; margin-top: 12px; overflow: visible; }
.rejilla path { stroke: rgba(15, 42, 74, .08); stroke-width: 1; vector-effect: non-scaling-stroke; }
.serie { fill: none; stroke-width: 2.5; stroke-linecap: round; stroke-linejoin: round; stroke-dasharray: 1; stroke-dashoffset: 1; }
.serie.tienda { stroke: var(--tinta); } .serie.online { stroke: var(--real); }
.crm.dibuja .serie { stroke-dashoffset: 0; transition: stroke-dashoffset 1.6s cubic-bezier(.65, 0, .35, 1); }
.crm.dibuja .serie.online { transition-delay: .25s; }
.crm-grafw { position: relative; }
.punto-extra { position: absolute; right: -6px; top: calc(12px + 120px * 50 / 120 - 6px); width: 12px; height: 12px; border-radius: 50%; background: var(--ok); box-shadow: 0 0 0 4px rgba(11, 107, 68, .2); opacity: 0; transform: scale(.4); transition: opacity .4s var(--ease-out), transform .4s var(--ease-out); }
.crm.vuelve .punto-extra { opacity: 1; transform: none; }
.crm-dias { display: flex; justify-content: space-between; margin-top: 6px; font: 400 11px/1 var(--t-dato); color: #5F6F86; }
.crm-sub { margin-top: 14px; font-size: 12px; font-weight: 600; color: var(--tinta-2); }
.crm-lista { list-style: none; margin: 6px 0 0; padding: 0; }
.crm-lista li { display: grid; grid-template-columns: 30px 1fr auto; gap: 10px; align-items: center; padding: 8px 0; border-top: 1px solid var(--linea); font-size: 13px; }
.crm-lista .ini { display: grid; place-items: center; width: 30px; height: 30px; border-radius: 50%; background: rgba(31, 79, 224, .1); color: var(--real); font-weight: 700; font-size: 12px; }
.crm-lista b { display: block; font-weight: 600; }
.crm-lista small { display: block; font-size: 11.5px; color: var(--tinta-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.crm-lista em { font-style: normal; font-size: 11.5px; font-weight: 600; padding: 4px 9px; border-radius: 99px; white-space: nowrap; transition: background .3s, color .3s; }
.crm-lista em[data-e="pend"] { background: rgba(162, 86, 11, .1); color: #8A4A0A; }
.crm-lista em[data-e="enviado"] { background: rgba(31, 79, 224, .1); color: var(--real); }
.crm-lista em[data-e="compra"] { background: rgba(11, 107, 68, .12); color: var(--ok); }
.agente[data-escena="crm"] .para-ti { top: auto; bottom: 22px; right: 22px; }

@media (max-width: 960px) {
  .agente, .agente:nth-of-type(even) { grid-template-columns: 1fr; }
  .agente:nth-of-type(even) .agente-texto { order: 0; }
  .agente-escena { height: auto; min-height: 560px; padding: 28px 0 120px; }
  .agente[data-escena="redes"] .agente-escena { height: 830px; padding: 0; }
  .ver-video { left: 50%; top: 398px; transform: translateX(-50%); }
  .ver-video:active { transform: translateX(-50%) scale(.97); }
  .visor-cerrar { top: 8px; right: 8px; }
  .movil { left: 50%; top: 28px; width: 190px; transform: translateX(-60%) rotate(-4deg); }
  .charla { right: 5%; top: auto; bottom: 18px; transform: none; width: min(330px, 90%); }
  .charla-lista { min-height: 210px; }
  .agente[data-escena="redes"] .para-ti { top: 120px; bottom: auto; right: 5%; }
  .para-ti { top: auto; bottom: 18px; right: 50%; transform: translate(50%, 10px) scale(.96); }
  .para-ti.esta, .para-ti.pulsado { transform: translateX(50%); }
  .para-ti.fuera { transform: translate(50%, -6px); }
  .agente[data-escena="redes"] .para-ti.esta, .agente[data-escena="redes"] .para-ti.pulsado { transform: none; }
  .agente[data-escena="redes"] .para-ti { transform: translateY(-10px) scale(.96); }
  .agente[data-escena="crm"] .para-ti { bottom: 18px; right: 50%; }
}
@media (max-width: 560px) {
  .chat-cuerpo { height: 360px; }
  .msg { max-width: 88%; }
  .pack { font-size: 12px; }
  .crm-lista li { grid-template-columns: 30px minmax(0, 1fr) auto; }
  .crm-lista em { font-size: 11px; padding: 4px 7px; }
}

@media (prefers-reduced-motion: reduce) {
  .trabajo *, .trabajo *::before, .trabajo *::after { animation: none !important; transition: none !important; }
}

.video-max { margin: clamp(56px, 9vh, 110px) auto 0; max-width: 1040px; }
.video-max-marco { position: relative; padding: 10px; border-radius: 30px; background: rgba(255, 255, 255, .55); border: 1px solid rgba(255, 255, 255, .8); box-shadow: var(--sombra-vidrio); -webkit-backdrop-filter: blur(18px) saturate(1.4); backdrop-filter: blur(18px) saturate(1.4); transform: perspective(1400px) rotateX(var(--rx, 0deg)) rotateY(var(--ry, 0deg)); transition: transform .5s var(--ease-out); }
.video-max-marco video { display: block; width: 100%; aspect-ratio: 16 / 9; border-radius: 21px; background: var(--tinta); object-fit: cover; }
.video-max .ver-video { left: 28px; bottom: 28px; top: auto; transform: none; background: rgba(15, 42, 74, .55); }
.video-max .ver-video:hover { background: rgba(15, 42, 74, .75); }
.video-max .ver-video:active { transform: scale(.97); }
.video-max figcaption { margin-top: 16px; text-align: center; font-size: 15px; color: var(--tinta-2); }
@media (max-width: 560px) { .video-max .ver-video { position: static; display: flex; width: fit-content; margin: 10px auto 4px; background: var(--tinta); } .video-max-marco { padding: 6px; border-radius: 22px; } .video-max-marco video { border-radius: 17px; } }